FAQ Answers

  1. Do these devices require a monthly subscription to work? No. All of our devices work right out of the box with zero required monthly fees for basic features like live viewing and instant phone alerts. If you choose to opt into advanced cloud storage for video history, those options plans are completely transparent and managed directly through the device's official app..

  2. How difficult is the installation? Do I need a professional? NO at all. Every sensor, camera, and lock we curate is designed for simple, do-it-yourself (DIY) setup. Most sensors attach firmly with included damage-free adhesive backing and cameras simply need to be plugged in and synced to your Wi-Fi using your smartphone.

  3. Will these security devices work with my existing Wi-Fi? Yes. Our devices are compatible with standard home Wi-Fi networks (2.4GHz bands, Which are supported by virtually every home router) As long as you have a stable internet connection where the device is placed and a smartphone to receive alerts, you are good to go. 

  4. What happens if a device doesn't fit my door or window? We offer hassle-free 30 day returns. We know that every home has different layouts and dimensions. If a sensor or smart lock doesn't fit your specific setup, just reach out to our support team within 30 days of delivery for a straightforward return or exchange.

  5. Is my data and video footage secure? Absolutely. Your privacy is just as important as your physical safety. The devices we carry utilize bank-grade encryption protocols to ensure that your live streams, recorded footage, and account details can only be accessed by you and the trusted guests you choose to authorize.